Skip to main content

hamsanexports.com

Privacy Policy

Learn how Hamsan Exports collects, uses and protects your personal and business information when you submit enquiries, request quotations, share product details or place custom manufacturing orders.

Custom Manufacturing

From fabrics and sizing to colors and finishing, we manufacture apparel according to your requirements.

Private Label Solutions

Build products under your own brand with custom labels, logos, packaging and multiple decoration options.

Fast Worldwide Export

Reliable apparel production and export solutions for brands, teams, wholesalers and distributors worldwide.

LEGAL & CUSTOMER INFORMATION

Privacy Policy

At Hamsan Exports, we respect your privacy and are committed to protecting the personal and business information you share with us. This policy explains how information is collected, used and protected when you visit our website, submit a manufacturing enquiry, request a quotation, place an order or communicate with our team.

Last Updated: October 2026
01

Information We Collect

We may collect personal, business and project information that you voluntarily provide when contacting Hamsan Exports, requesting a quotation, submitting a manufacturing enquiry or placing an order.

  • Name and company name
  • Email address
  • Phone or WhatsApp number
  • Country and shipping location
  • Billing and delivery information
  • Product requirements
  • Sizes and measurements
  • Fabric and material preferences
  • Logos, artwork and tech packs
  • Branding and packaging requirements
02

How We Use Your Information

Information collected by Hamsan Exports may be used to understand your product requirements, communicate with you and manage your custom apparel manufacturing project.

  • Respond to enquiries
  • Prepare quotations
  • Develop samples
  • Process manufacturing orders
  • Coordinate production
  • Arrange worldwide shipping
  • Verify payments
  • Provide order updates
  • Provide after-sale support
  • Maintain business records
03

Custom Enquiry & Customer Support

Customers may contact Hamsan Exports through our website enquiry form or other official communication channels. Information submitted through an enquiry is used to evaluate the project and communicate with the customer.

Information we may request:

  • Product category or style
  • Required quantity
  • Target sizing
  • Fabric preference
  • Artwork or reference images
  • Printing or embroidery requirements
  • Packaging requirements
  • Destination country
04

Designs, Tech Packs & Confidential Information

Customers may provide proprietary information including logos, sketches, artwork, tech packs, measurements, patterns, product specifications, labels and packaging designs.

Hamsan Exports uses these materials only as reasonably necessary for product development, sampling, customization, production, quality control, packaging and order completion.

05

Payment Methods

Available payment options may vary depending on the customer's location, order value, project type, currency and manufacturing requirements.

  • Bank transfer
  • International wire transfer
  • Approved online payment gateways
  • Card payment where available
  • Other mutually agreed payment methods

Custom Manufacturing Payments

Custom manufacturing projects may require an advance payment before sampling, material procurement or bulk production begins. Exact payment terms will be confirmed through the quotation, proforma invoice or invoice.

06

Payment Security

Customers should make payments only according to official payment instructions provided by Hamsan Exports.

If you receive unexpected or changed banking details, we recommend confirming the instructions directly with our authorized team before making payment.

Security Notice

Hamsan Exports will not request your online banking password or complete card security credentials through a standard website enquiry form.

07

Shipping & Worldwide Delivery

Hamsan Exports provides international shipping and export support for brands, teams, retailers, wholesalers and distributors. The shipping method may vary depending on destination, shipment size, order quantity and customer requirements.

Shipping may be arranged through:

  • International courier
  • Air cargo
  • Freight forwarding
  • Other suitable logistics services

Available shipment or tracking information will normally be provided after dispatch.

08

Production & Shipping Time

Production Time

Production time may include product development, sampling, approvals, fabric sourcing, pattern making, cutting, customization, stitching, quality control, finishing and packaging.

Transit Time

Transit time is the period required by the selected courier, cargo service or freight company to transport the shipment to the customer's destination.

Delivery Estimates

Estimated delivery dates are not absolute guarantees. Customs clearance, carrier delays, weather, public holidays and other circumstances outside our control may affect delivery.

09

Customs Duties & Import Charges

International shipments may be subject to customs duties, taxes, VAT, brokerage fees, clearance charges or other government-related charges in the destination country.

Unless otherwise agreed in writing, such charges may be the responsibility of the customer or importer.

10

After-Sale Support

Our customer relationship does not end after dispatch. Hamsan Exports provides after-sale support for reasonable manufacturing, shipment and order-related enquiries.

  • Shipment tracking assistance
  • Delivery-related support
  • Order clarification
  • Manufacturing concern review
  • Repeat-order assistance
  • Product specification review

Customers should contact our team as soon as reasonably possible after receiving an order if they believe there is a manufacturing-related concern.

We may request:

  • Order or invoice reference
  • Description of the concern
  • Quantity affected
  • Clear photographs or videos
11

Custom-Manufactured Products

Hamsan Exports manufactures custom sportswear, activewear, motorcycle wear and casual wear according to customer-approved requirements. Customization may include fabrics, measurements, colors, fits, washes, branding, printing, embroidery, labels, trims and packaging.

Manufacturing concerns may therefore be reviewed against the approved sample, artwork, specifications, quotation, tech pack and agreed production requirements.

12

Data Security & Information Sharing

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.

Where necessary to complete an order, information may be shared with service providers such as payment processors, courier companies, freight forwarders, logistics partners, website hosting providers and manufacturing-related service partners.

Information Sale

Hamsan Exports does not sell customer personal information to unrelated third parties.

13

Cookies, Retention & Policy Updates

Our website may use cookies or similar technologies to maintain functionality, understand website traffic and improve the user experience.

Customer and business information may be retained for as long as reasonably necessary to manage orders, repeat production, accounting records, customer support and legitimate business requirements.

Hamsan Exports may update this Privacy Policy when our website, services, payment systems, shipping processes or business practices change.

Questions About Your Order or Privacy?

For privacy questions, custom apparel manufacturing enquiries, payment clarification, shipping assistance or after-sale support, contact Hamsan Exports through our official customer support channels.

Contact Our Team